Download the slides from the Attitude of Champion Customer Service presentation…

Aaron Davis_Presentation Slides

Download the slides from Dr. Callahan’s presentation…

Advancing a Performance Excellence Culture

Press Release:  Maintenance Supply Corporation Earns WOW Award

Download the Capital City Improv Troupe’s handout.

Capital City Improv Troupe

Don’t miss the handouts from Ron Culberson’s October 7th keynote event:

Download Ron’s Handout

Express Employment Professionals is hosting a leadership development broadcast featuring Carla Harris and Bill Rancic.  Together, they will bring business insight and motivation to help organizations like yours cultivate great leaders. You won’t want to miss this complimentary event!  Register here.

To help businesses motivate their team to work together, develop their strengths, and address any weaknesses, we’re offering these team building exercises.  All are perfectly designed to increase trust, improve communication, increase collaboration and increase or maintain motivation.

Classify This

Perfect Square

Blind Drawing

Helium Hula Hoop

Marshmallow Challenge

David Swihart will be holding a speaking workshop on Saturday, February 13.  The workshop focuses on the power of stories based on the Maxwell Method of Speaking and Communicating.  It helps people build confidence in their speaking and storytelling ability.  This is an in person event limited to 10 people. 

Maxwell Method of Speaking – Feb 2021

To help businesses during this time, Next Steps Coaching, LLC is offering companies who book 2021 trainings before December 31, 2020, special promotional discounts.

Next Steps Coaching CILCSA Proposal and Offer

Habitat for Humanity Builds Pandemic

COVID-19 Safety Graphics and signage from Ace Sign Co.

Phase 4 Guidelines

Picking Up the Pieces – Rebuilding Your Team

Supporting Materials:

• Guide_TO_Downturn
• Downturn_Checklist

Press Release COVID-19 Response from All-in-One Laundry Center

10 Cent Decision – PDF of text slides

Supporting Materials:

• Dealing with Angry Customers
• Impact of Body Language
• Level Up Your Thank You’s
• Showtime
• Taboo Words and Phrases
• The Big 7 of Service

Handouts-Servicetopia Slides