Smile, You're in Springfield, Illinois!

Videos, Downloads & Links

May 5, 2022



Aaron Davis

Download the slides from the Attitude of Champion Customer Service presentation…


Aaron Davis_Presentation Slides

March 16, 2022



Dr. Charles Callahan

Download the slides from Dr. Callahan’s presentation…


Advancing a Performance Excellence Culture

December 7, 2021



WOW Award

Press Release

November 23, 2021



Capital City Improv Troupe

Download the Capital City Improv Troupe’s handout.


Capital City Improv Troupe

October 7, 2021



Do It Well.  Make it Fun.

Ron Culberson

Don’t miss the handouts from Ron Culberson’s October 7th keynote event:

Download Ron’s Handout

April 21, 2021



Leadership Development Broadcast

Express Employment Professionals is hosting a leadership development broadcast featuring Carla Harris and Bill Rancic.  Together, they will bring business insight and motivation to help organizations like yours cultivate great leaders. You won’t want to miss this complimentary event!  Register here.

March 26, 2021



Team Building Activities

Danielle Hartman

To help businesses motivate their team to work together, develop their strengths, and address any weaknesses, we’re offering these team building exercises.  All are perfectly designed to increase trust, improve communication, increase collaboration and increase or maintain motivation.


Classify This

Perfect Square

Blind Drawing

Helium Hula Hoop

Marshmallow Challenge

February 2, 2021



Maxwell Method of Speaking

David Swihart will be holding a speaking workshop on Saturday, February 13.  The workshop focuses on the power of stories based on the Maxwell Method of Speaking and Communicating.  It helps people build confidence in their speaking and storytelling ability.  This is an in person event limited to 10 people. 

Maxwell Method of Speaking – Feb 2021

December 1, 2020



Next Steps Coaching, LLC

David Swihart

To help businesses during this time, Next Steps Coaching, LLC is offering companies who book 2021 trainings before December 31, 2020, special promotional discounts.


Next Steps Coaching CILCSA Proposal and Offer

September 23, 2020



2020…The Year That Was…
August 7, 2020



COVID Safety Graphics

from Ace Sign Co.

COVID-19 Safety Graphics and signage from Ace Sign Co.

June 23, 2020



Phase Four Opening Guidelines
April 14, 2020



Picking up the Pieces:  Rebuilding Your Team
by Kelly Gust
March 24, 2020



Pam Frazier,
All-In-One Laundry Center
February 5, 2020


The 10 Cent Decision
by Laurie Guest
May 9, 2019



by Jason Young

“Do what you do SO WELL that they will want to see it again…and bring their friends.”

— Walt Disney