Meet Our Members
Smile, You're in Springfield, Illinois!Membership Roster
Your membership includes being able to participate in all professional development, networking and social events. We have a number of events scheduled in the coming months and a full list has been included in this packet. Our professional development sessions allow our members to learn from nationally renowned field experts and professional speakers. Our social and networking events bring the 190+ CILCSA members, and their guests, together in one place. This allows attendees to establish, or strengthen, mutually beneficial relationships with some of Springfield’s most respected and accomplished business people. Plus…they’re just a lot of fun!
Check out our Member Spotlight Videos: 
Abraham Lincoln Capital Airport
Abraham Lincoln Presidential Library & Museum
Adam Lockwood, Exposure Real Estate Media
Agility Communications and Technology
Amanda Tippin, Springfield Parks
Central Counties Health Centers
Christine Bailey, Bailey Family Insurance
Claire Harris, Springfield Lucky Horseshoes
Express Employment Professionals
Fred Weber, Flat Branch Home Loans
Girl Scouts of Central Illinois
Gordon Davis, Whimsy Tea Company
Hospital Sisters Health System
Illinois Real Estate Title Center
Insurance Partners, Inc. – Doug Ryherd
James Lewis, All In One Laundry
Jarid Brown, United Way of Central IL
Jay Behrends, First Bankers Trust
Jennifer Buhlig, Springfield Supportive Living
Jesse Gallaher, Glass Works IL
John Fidler, Heartland Credit Union
Kate Peters, Memorial Health Championship
Lynn Saputo, Springfield Park District
Mary Pat Cavanaugh, Edward Jones
Mikhala Jones, Country Financial
Pam Frazier, All In One Laundry
Peerless Cleaning & Restoration
Rachel Pate, Built Interior Construction
Robert Ferriell, Capital Area Career Center
Sangamon Mass Transit District
Springfield Convention & Visitors Bureau
Springfield Hotel & Lodging Association
Springfield Sangamon Growth Alliance
State Historic Sites Springfield
Stephanie Fuller, Iris Consulting
The Deb Sarsany Team @ The Real Estate Group
Todd P. Smith, Commercial Real Estate
Check out our Member Spotlight Videos:
“Instead of focusing on the competition, focus on the customer.”
— Scott Cook
What Our Members Are Saying
I am always looking for ways to elevate the hospitality and guest experience my team provides. CILCSA helps me do just that.
Habitat for Humanity of Sangamon County has been a member of the Customer Service Association from the beginning. I love attending the functions organized because the speakers are always top notch with a very important message. The networking opportunities through the social events are fun and extremely valuable. I highly recommend every business or organization consider joining this association.
The Central Illinois Customer Service Association adds value to the community with great content, insight and vast networking opportunities. I enjoy the local touch and love the mission and vision of service. Keep up the good work!
CILCSA rejuvenates the spirit of customer service and empowers greatness in the culture of its member organizations!
