EventsSmile, You're in Springfield, Illinois!
What's to Come in 2021?
Celebrating Six Years of the Central Illinois Customer Service Association!
October 2, 2021
Knight's Action Park Drive-In
Cubs vs Cardinals
Tailgating at Knights Action Park Drive-In is a FAN-tastic way to watch the game outside on the big-screen while enjoying your favorite friends, food, and beverages. Bring your tailgating best to the Route 66 Drive-In!
October 7, 2021
Location & Time TBD
November 23, 2021
Illini Country Club
Toys for Tots Drive
“Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them.”
— Kevin Stirtz
What Our Members Are Saying
I am always looking for ways to elevate the hospitality and guest experience my team provides. CILCSA helps me do just that.
Habitat for Humanity of Sangamon County has been a member of the Customer Service Association from the beginning. I love attending the functions organized because the speakers are always top notch with a very important message. The networking opportunities through the social events are fun and extremely valuable. I highly recommend every business or organization consider joining this association.
The Central Illinois Customer Service Association adds value to the community with great content, insight and vast networking opportunities. I enjoy the local touch and love the mission and vision of service. Keep up the good work!
CILCSA rejuvenates the spirit of customer service and empowers greatness in the culture of its member organizations!