Events
Smile, You're in Springfield, Illinois!Upcoming Events
Social
Postponed
Ace Sign Museum
Spring Social
Networking Event
Our social and networking events bring the 180+ CILCSA members, and their guests, together in one place. This allows attendees to establish, or strengthen, mutually beneficial relationships with some of Springfield’s most respected and accomplished business people. Plus…they’re just a lot of fun!
Educational
May 2020
Location & Time TBD
Keynote Speaker
National Travel & Tourism Week
Social
July 2020
Location & Time TBD
Summer Social
Networking & 5th Anniversary Celebration
Social
September 2020
Knights Action Park Drive-In
Time TBD
Tailgate Party
Educational
October 2020
Dove Center at HSHS
Time TBD
Keynote
National Customer Service Week
Educational
November/December 2020
Location & Time TBD
Panel Presentation
“Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them.”
— Kevin Stirtz
What Our Members Are Saying
I am always looking for ways to elevate the hospitality and guest experience my team provides. CILCSA helps me do just that.
Habitat for Humanity of Sangamon County has been a member of the Customer Service Association from the beginning. I love attending the functions organized because the speakers are always top notch with a very important message. The networking opportunities through the social events are fun and extremely valuable. I highly recommend every business or organization consider joining this association.
The Central Illinois Customer Service Association adds value to the community with great content, insight and vast networking opportunities. I enjoy the local touch and love the mission and vision of service. Keep up the good work!
CILCSA rejuvenates the spirit of customer service and empowers greatness in the culture of its member organizations!
