Panel of Experts – “What Keeps You Up at Night?”

A huge thank you goes out to Jim Britton, Chris Butler and Mike Pence for serving as the Panel of Experts for the CILCSA Educational event held on November 19, 2019, at Illini Country Club in Springfield.  The discussion, titled “What Keeps You Up at...

Tailgate Party of the Year!

Tons of people turned out for a fun-filled tailgate party at the Route 66 Drive In.  Tailgates were transformed into on-site parties complete with decorations, grills, food and beverages as CILCSA members brought their family and friends to the Route 66 Drive In to...

Slides from Servicetopia by Jason Young

Want to review all the great information you learned at Servicetopia by Jason Young?  Here are the slides from the May 9, 2019, presentation:   Handouts-Servicetopia Slides

Servicetopia by Jason Young

On May 9, 2019, Jason Young presented Servicetopia to CILCSA members.  The event was held at the President Abraham Lincoln Library.  Young helped us imagine an environment where all employees are aligned with the mission and vision of the company and every day they go...