by Laurie Guest We have never seen anything like this: a total disruption of our world. This pandemic has impacted our daily lives from small things like gathering with friends to the huge alterations to our livelihood and financial stability as a country. After more...
-Steve Peralta, BOS Vice President & Customer Experience Officer, CILCSA Board Member As numbers of exposed Covid-19 cases continue to rise in the Springfield area footprint, we at CILCSA noticed a published article by Kristina Koller, a Market Leader in...
SPRINGFIELD – March 21, 2020 – With hygiene being a key component to slowing the spread of COVID-19, All In One Laundry Center & Services remains open to ensure members of the community have access to clean laundry. We have implemented Curbside Wash, Dry &...
For nearly three decades, Laurie Guest has shared her practical point of view on customer service and staff development with audiences and companies across the country, blending real-life examples and proven action steps for improvement. Springfield’s CILCSA...
A huge thank you goes out to Jim Britton, Chris Butler and Mike Pence for serving as the Panel of Experts for the CILCSA Educational event held on November 19, 2019, at Illini Country Club in Springfield. The discussion, titled “What Keeps You Up at...
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