OOT Box Media

Bio coming soon!

Visit Springfield

Embedded in the travel, tourism and hospitality industry in Springfield for 30 years, my passion is taking care of people and showcasing our amazing city.  Currently serving as Convention Sales Manager for Visit Springfield allows me to lead our successful team in promoting meetings and conventions to groups all over the country.   Everyday my drive is through knowing that tourism is essential to the economic and social well-being of our community and I can make a difference through relationships and partnerships formed.  As a founding board member of the CILCSA I look forward to continued efforts to see growth and measurable outcomes towards making Springfield, IL the friendliest city in IL.

Ace Sign Co

Todd Bringuet is CEO of Ace Sign Co. in Springfield, IL. As a father of two and a 6th generation sign manufacturer, Todd along with his wife Mitzie enjoy their time with family both at home and work. Todd has a Bachelor of Applied Science in Graphic Design from Robert Morris University. Over the years, he has grown to take on many roles within the company including various production positions, design, specifications, estimating, sales, department management, production management, continuous improvements, and CEO.

“Joining CILCSA in its early inception has been an enjoyable and inspiring experience for Mitzie and I. At Ace Sign Co. we build inspiring visual communications that convey our client’s uniqueness and purpose to the consumer. Supporting the success of both our clients and our own team is our top priority. Like our fellow CILCSA members, our team strives daily to propel a community where opportunity and kindness thrive.”

Julie Davis Team | The Real Estate Group

Julie Davis, the Principle of the Julie Davis Team, brokers residential and commercial real estate with The Real Estate Group.    She owned her own company, Julie Davis, Inc. REALTORS® for over 20 years—selling the company in 2000.

The National Association of REALTORS awarded Ms. Davis Senior Emeritus Status for her many years of service as an instructor, author, mentor, and consultant in the areas of Financial Management, and Quality Service.

Ms. Davis believes that selling a client’s home fulfills the client’s basic requirements.  Her tenacity, knowledge and skill are distinguishing factors.  However, it’s the way we do our job, the way we make the client feel and the passion we bring to work every day that leads to great customer service.  No one can do it alone, but together we can make Springfield the friendliest city in Illinois.

Bunn-O-Matic

Desiree is a Senior Vice President of Corporate Citizenship for Bunn-O-Matic in Springfield, IL, overseeing the company’s corporate social responsibility initatives.  As a 33-year veteran with the organization, she represents the company at key events and trade organizations in the beverage and food service industries.  BUNN is a leading manufacturer of dispensed beverage equipment, doing business in 90 countries around the globe.  Desiree is passionate about the Springfield and has a 38 year history as an active community volunteer.

Ehrhardt Hospitality

For over 25 years, my passion for the hospitality industry is not just a job for me, it’s a lifestyle.  In my current role as the Director of Sales with Ehrhardt Hospitality, it allows me to help people & build meaningful relationships for a living.  It’s not so much as selling a product as it is selling a solution, an experience or creating lasting memories.  It doesn’t get much better than that!

Four years ago I was led to the efforts of the Central IL Customer Service Association board.  Having a true belief and passion for customer service are crucial components for success,  I now serve in the current position as President for CILCSA.

Bank of Springfield

Steve is well respected and versed in all aspects of the customer relationship management process.  Steve is a co-founder, past president and current Board member of the Central Illinois Customer Service Association.  This non-profit entity is created to promote customer service networking, development, and promotion with a mission to make Springfield, Illinois the friendliest city in world!  Over the course of his career Steve has consulted and delivered solutions for well-known brands such as: AT&T, Blue Cross Blue Shield, and the State of Illinois Department of Innovation and Technology.  Steve received his M.A. Degree in Communications from Eastern Illinois University with a minor in Business Administration.  During his spare time, Steve enjoys spending time with his wife, Julie, and their 5 children cheering on their favorite baseball team, the Chicago Cubs!

Express Employment Professionals

Rooted in the community with faith, family & business, Michael serves from the heart.  He is passionate about helping  people succeed.   As an Area Manager with Express Employment Professionals,  he works with local businesses to help them stay profitable & productive through the most effective use of workforce solutions. Michael’s background in retail management & marketing, has taught him the importance of putting others first. Building new relationships daily, Michael seeks to be a person of value to everyone he meets. With the belief  “service is a lifestyle & not a job.”  Michael volunteers with many organizations. Michael’s most important role is he’s a proud father & husband.