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Laurie Guest: The Ten Cent Decision

For nearly three decades, Laurie Guest has shared her practical point of view on customer service and staff development with audiences and companies across the country, blending real-life examples and proven action steps for improvement.  Springfield’s CILCSA...

Recent Posts

  • Local Businesses Pledge All IN 4U to Restart Business Economy in Sangamon County
  • BOS Shares How They’ve Adapted During COVID-19
  • Disruption Is a Perfect Time to Reset Your Service Levels
  • Five Reminders to Help Create a Meaningful Customer Experience During a Crisis
  • All In One Laundry Center & Services Providing Valuable Service Through COVID-19 Crisis

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